- [Shipment] What is Express Delivery?
- [Shipment] Can I pre-arrange the date and time of delivery?
- [Shipment] How can I check the shipping fee of the product?
- [Shipment] Why I cannot entitle for free shipping when I stayed in East Malaysia?
- [Shipment] Can I have individual tracking number for products I purchased?
- [Shipment] I cannot track my shipment via tracking number given. Why?
Click And Collect
- [Click and Collect] Where can I find MR.DIY C&C Shipping Policy?
- [Click and Collect] Will I get my refund if I fail to collect my parcel without notifying MR.DIY Customer Service?
- [Click and Collect] When I must collect my parcel after I received an e-mail notification?
- [Click and Collect] Can I request my friend/family members to collect the parcel on behalf of me?
- [Click and Collect] Can I change the registered address to the nearest C&C store address?
- [Click and Collect] Can I change the C&C address to my registered address?