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  1. FAQs | MR. D.I.Y
  2. My Account

My Account

My Account

  • [Order Management] How to register an account through our website?
  • [Order Management] How to login my account?
  • [Order Management] How to place an order?
  • [Order Management] How do I unsubscribe from your newsletter?
  • [Order Management] How do I change the language?
  • [Order Management] Can I register for many accounts?
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Payment

  • [Payment] My bank informed that the payment has been deducted. Why my order was cancelled?
  • [Payment] Can I order through website and make payment at nearby MR. DIY outlet?
  • [Payment] Do you have COD/ATM/Cash Deposit payment method?
  • [Payment] What is the payment method available?
  • [Payment] Why I do not receive TAC to proceed with payment?
  • [Payment] Why I do not receive an e-mail notification after the payment is successful?
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Order Management

  • [Order Management] What is volumetric weight?
  • [Order Management] Why there is an error to reduce the quantities when I wanted to proceed with checkout?
  • [Order Management] Why do I need to update my address when I choose for Click and Collect?
  • [Order Management] Do you have a mobile apps?
  • [Order Management] How to place order for bulk purchase? Can I request for discount?
  • [Order Management] Can I reserve the products online and pay at some later time?
See all 11 articles
ecom_helpdesk@mrdiy2u.com  |  www.mrdiy.com.my