My Account
- [Order Management] How to register an account through our website?
- [Order Management] How to login my account?
- [Order Management] How to place an order?
- [Order Management] How do I unsubscribe from your newsletter?
- [Order Management] How do I change the language?
- [Order Management] Can I register for many accounts?
Payment
- [Payment] My bank informed that the payment has been deducted. Why my order was cancelled?
- [Payment] Can I order through website and make payment at nearby MR. DIY outlet?
- [Payment] Do you have COD/ATM/Cash Deposit payment method?
- [Payment] What is the payment method available?
- [Payment] Why I do not receive TAC to proceed with payment?
- [Payment] Why I do not receive an e-mail notification after the payment is successful?
Order Management
- [Order Management] What is volumetric weight?
- [Order Management] Why there is an error to reduce the quantities when I wanted to proceed with checkout?
- [Order Management] Why do I need to update my address when I choose for Click and Collect?
- [Order Management] Do you have a mobile apps?
- [Order Management] How to place order for bulk purchase? Can I request for discount?
- [Order Management] Can I reserve the products online and pay at some later time?